Here is the situation...
My SE W960i rings and I try to answer the call.
The bottom of the screen displays Answer? and and a virtual [Yes] button is displayed bottom left.
I am supposed to press the virtual [Yes] button but it's not a real button and simply out of habit from my old phone I often press the nearest key on the key pad.
Unfortunately the nearest key on the key pad is the [back] key which causes the caller to be cut off.
Oops...
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